Comprehensive Guide on How to Cancel Planet Fitness Membership


We understand that for different reasons – maybe you are moving, or you’ve found a new favourite workout place, or you just can’t afford it currently – you might need to let go of your Planet Fitness membership. This guide provides a detailed walk-through on how to cancel Planet Fitness membership and save yourself the confusion or struggle that could ensue.

Brief Overview of Planet Fitness

Planet Fitness is a reputable fitness club with a co-ed membership base. The club is popular for its comfortable environment, top-notch workout equipment, affordable fees, and a wide array of services. Planet Fitness membership offers benefits including unlimited access to your home club and any other of its location globally, free fitness training, and more.

Understanding the Planet Fitness Club

A Sneak Peek into the Planet Fitness Club

Planet Fitness began as a small gym in Dover, New Hampshire, Planet Fitness started as a small gym in Dover, New Hampshire, and has since grown into a fitness empire with over 2000 locations worldwide. It offers a friendly and clean environment that aims to provide a Judgment Free Zone for everyone, regardless of their fitness level.

What is Planet Fitness Membership?

A Planet Fitness membership is an agreement that allows you to access and use the facilities and services provided by the Planet Fitness club. It’s a contract that commits you to paying specific fees in return for gym access.

Advantages of Having One

A Planet Fitness membership offers numerous benefits beyond regular access to gym facilities. For example, you can access free fitness training, use advanced workout equipment, enjoy free Wi-Fi, and even bring a guest along for free. Additionally, a Black Card membership gives you access to any Planet Fitness location and lets you benefit from other perks like discounts on drinks and the use of massage chairs.

Now that you have better insight into what Planet Fitness and its membership entails, it’s crucial to understand the process of cancellation. Let’s delve into that next.

Cancelling Planet Fitness Account:

Process and Conditions for Cancellation

Cancelling a Planet Fitness membership can be a straightforward process if done correctly. That being said, it’s also critical to understand their terms and conditions. According to the Planet Fitness membership agreement, you have to cancel a planet fitness membership in person or by a certified letter. Planet Fitness requires this rule because it wants clear evidence from members intending to cancel their memberships.

Detailed guide on How to Cancel Planet Fitness Membership

Your gym membership is not something you can just cancel online or via the phone. Below are the steps to cancel a Planet Fitness membership:

1.     Understand the contractual obligations: Take a good look at the contract you signed upon registering for the Planet Fitness membership. Look out for your annual fee date and billing cycle.

2.     Visit the home club: Show up in person at the Planet Fitness location where you signed the membership. Visiting allows you to discuss your cancellation request with a staff member at the front desk.

3.     Complete the cancellation form: Planet Fitness asks members to fill out a cancellation form. Ensure you provide accurate information.

4.     Request a written document: Before leaving, request written proof of the cancellation. It will help if the club later disputes your cancellation.

5.     Keep track of bank statements: Monitor your bank account for any extra charges. Make sure the Planet Fitness fees stop after cancellation.

How to Cancel Planet Fitness Membership on App

How to Cancel Planet Fitness Membership on App

Although it’s stated in the membership agreement that you can’t cancel the Planet Fitness membership on the app or over the phone, it doesn’t hurt to contact the club and ask if they’ve made recent changes to that policy due to situations like the pandemic.

A step-by-step guide on cancelling your membership using the Planet Fitness app

1.     Download the Planet Fitness app: If not already installed, download the app from the App Store (for iPhone users) or from Google Play Store (for Android users).

2.     Log into your account: Use your login credentials to access your account.

3.     Navigate to ‘My Accounts’ section: This section displays your membership details.

4.     Locate the cancellation button: If there is, tap cancel, and follow the prompts. Please note that this option might not always be available.

5.     Confirm your request: If you’re able to cancel through the app, make sure you receive a cancellation confirmation.

Restrictions and Possible Challenges

Understanding the Planet Fitness Cancellation Policy

Planet Fitness Cancellation Policy

The most significant restriction to keep in mind when looking to cancel a Planet Fitness membership is the obligation to visit the home club in person or send a certified letter. Planet Fitness may not accept cancellation requests via email, fax, or phone call.

Additionally, it’s essential to understand the rules concerning the billing cycle. Depending on when in your billing cycle you cancel, it’s possible that you might be billed for an additional month or incur an annual fee. You should ensure you cancel before your billing date to avoid any extra fees.

Possible Challenges and How to Navigate Them During Cancellation

Some members have reported difficulty when trying to cancel their membership at Planet Fitness. One potential challenge could be that even after completing the cancellation process, you might notice that the gym is still charging fees to your bank account.

To avoid such issues, you should:

1.     Ensure that you request and receive written proof of your cancellation.

2.     Monitor your bank account for a while after canceling for any unexpected charges.

3.     Contact the gym if any unusual charges appear, and dispute them if necessary.

Things to Consider Before Cancelling Your Planet Fitness Membership

Things to Consider

Cover Important Considerations before Cancelling Planet Fitness Membership

Before you proceed to cancel your membership, consider the following:

1.     Billing Cycle: Have you already paid for the month or the year? If so, you may want to take full advantage of the gym facilities before your membership officially ends.

2.     Overlapping Periods: If you’re moving to another gym, ensure you don’t have overlapping payment periods, especially if you want to cut costs.

3.     Re-joining Fees: If you see any possibility of re-joining Planet Fitness in the future, remember that you might have to pay the initiation fee again when you return. Cancelling and restarting a membership could ultimately cost you more money.

4.     The Notice Period: You’re required to give notice at least one billing cycle before canceling, depending on your membership type and contract. If you can’t provide enough notice, Planet Fitness might bill you for another month.


Can I cancel my Planet Fitness membership on the app?

Currently, Planet Fitness requires members to cancel their membership in person at their home club or by sending a cancellation letter via certified mail. However, it never hurts to call your local club and ask if they’ve updated this policy.

Are there any penalties for cancelling a Planet Fitness membership?

Depending on when you cancel your membership within the billing cycle, there may be additional fees. If you cancel after the 10th day of the month, you may be charged for an additional month.

Can I rejoin Planet Fitness if I cancel my membership?

Yes. However, if you have cancelled your membership and want to rejoin, you would likely be subjected to paying the signup fee again.

What occurs after the cancellation of a Planet Fitness membership?

After official cancellation, you will not be billed further by Planet Fitness. However, it’s recommended to check your bank statements for a couple of months after the cancellation to ensure you are not charged any additional fees.


Summary of Key Points

Cancelling a Planet Fitness membership is a simple process when done correctly. The key steps include understanding your membership contract, visiting your home club in person to fill out a cancellation form, or sending a cancellation letter via certified mail. It’s also crucial to ensure you keep a record of your cancellation and to monitor your bank account for a few months afterwards to ensure no further charges occur.

The Importance of Knowing How to Effectively Cancel a Planet Fitness Membership

Knowing how to cancel a Planet Fitness membership correctly is invaluable. It ensures that you are not charged unnecessarily after deciding to end your membership. This guide aims to provide an easy-to-follow process to help you navigate the cancellation process and ensure a smooth transition.

Remember that Planet Fitness is designed to cater to everyone’s fitness needs, and being knowledgeable about your membership and its specifications helps make your fitness journey more efficient and enjoyable. Make sure to assess and understand every aspect of your relationship with the gym, including knowing how to end it properly.


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